Only in America
It makes perfect sense to me that a counseling agency would have to make provisions for people who have disabilities such as being blind or deaf. Those are obviously legitimate disabilities that people can't change. According to PA law (and I'm sure all the other states) we also have to provide an interpreter for people who don't speak English. "That's not so bad," you say. But take into consideration that the rate we have to pay an interpreter per hour is more than what Medical Assistance pays us for an hour of counseling, so essentially we're paying to treat these people. Plus, if a client doesn't show up, we still get charged for the hour, but we are legally not allowed to charge Medical Assistance clients a no-show fee.
We could be sued for refusing to treat these people; in fact, we could be sued for telling them that we don't have any Spanish-speaking counselors and referring them somewhere that does. Not speaking English isn't a disability. If you choose to live here and not learn our language, that's your prerogative, but don't expect to receive services that we have to pay for. We're a non-profit and we're in the red. Try going to France and expecting the same treatment.